Terms and Conditions

TERMS AND CONDITIONS

  • Inspection Upon Delivery:  Upon delivery, please inspect your tiles, wood and/or stone within 3 days for accuracy of materials ordered.  After 3 days, it will be understood between Historic Decorative Materials and the client that the order has been accepted in terms of quantity and appearance. In the unlikely event that tiles, wood, and/or stone may have been damaged during shipment, you must note on the bill of lading "damaged" or "concealed damage" before the CARRIER LEAVES. Notify Historic Decorative Materials right away.  In the event the carrier leaves before "damage" was noted, customer will be responsible for filing their own claim with carrier.  If you refuse the material and not follow policy of noting damage on bill of lading and contacting Historic Decorative Materials, you will be responsible for all freight charges.
  • Customer Acceptance:  The customer or customer's representative should inspect the tile,wood and/or stone before installation. Installation signifies acceptance and no adjustments can be made once the material has been installed. Material should be installed from all pallets or cartons to insure optimal blending of shade variation.  There are no warranties with natural products including: French Belgian reclaimed terra cotta tiles, antique and aged French limestone, antique and aged Belgian bluestone, and reclaimed and aged French and European solid and engineered oak floors.
  • Lead Time:  Orders of tile, wood and stone lead times vary. Although some items are in-stock, we do not guarantee that all products will be in stock at any one time. Please place your order as far in advance as possible to ensure that all material is available when you need it.  Please note the ETA within each product to assure receiving the material when needed.  Importing from France and Belgian, Historic Decorative Materials will not be held responsible for delay in regards to customs at ports or strikes in the US or abroad.
  • Quantities:  The Client or the client's representative (architect, builder, interior designer) is responsible for the quantities needed for each job. Historic Decorative Materials recommends you order 10% extra to use in cuts and to have on use for any future needs. Any additions or changes to the original order could delay the delivery date and may result in dye lot variation. We cannot guarantee color or shade matching from shipment to shipment.
  • Installation:  Historic Decorative Materials does not accept responsibility or liability for installation, grouting, sealing or refinishing of any product. Variations in facial dimensions and thickness will be allowed as per industry standards. Historic Decorative Materials is not responsible for improper alteration of the surface with not following recommended installation procedures including the proper cleaning and drying time of natural materials before sealers and waxes are applied.  Historic Decorative Materials is not responsible for applied sealers or grout, falling objects, misuse, abuse, exposure to extreme temperatures, using improper chemicals or compounds, non-foot traffic wear or other similar incidents.
  • Variation and Uniformity:  A few samples cannot represent the color variation and texture that is inherent in hand made tile, stone or wood material. Hand made tile, stone and wood will exhibit a wide range of tone within a given hue or color. Other inherent variations include size, thickness, and surface texture. The surface texture of hand made French reclaimed terra cotta tile will have variations including lime pops, rough and smooth surface textures and irregular surfacing. Hand made reclaimed terra cotta tile will age and patina with wear and these imperfections as a whole do contribute to the beauty of a hand made French reclaimed terra cotta tile floor. Wearing of color and blending with the natural color of the clay contributes to the patina of the floor where the surface will become smoother and more leather like over time. Reclaimed terra cotta tile can have extreme variations in size, thickness and color. Samples received or seen on the website will vary in color, size and thickness to a degree with the tile received on site.  Due to the natural tannins in aged and antique French and European oak flooring, expect at times wide color variation from dark to light hues from any control wood sample received as well as variations in surface texture. There is a shared responsibility between Historic Decorative Materials and the purchaser to understand the nature of antique and aged French oak floors, French limestone, Belgian bluestone and French reclaimed terra cotta tiles.  Samples do not represent the entire scope of any one product.  It is the clients responsibility to make best efforts to understand the product before purchasing, including viewing Historic Decorative Materials videos and reading HDM's blogs about the products and visiting the Pavé showroom to be most informed.
  • Returns:  See Below
  • Force Majeure:  Historic Decorative Materials shall not be liable for any delay in delivery or suspension or cancellation of performance here under due to any causes beyond its control, including but not limited to, acts of Nature or government, delays in production or shipping and delays caused by strikes or accidents.