FAQ Samples, Shipping and ETA of Historic Decorative Materials's French and Belgian Building Materials

A Word about Samples

The tile, wood and stone materials we sell on our site are all installations in our showroom.  Mostly all images on our site are taken by us from these installations. We write descriptions of each product as authentically as we see and experience the material ourselves. Please understand that a single sample will not represent a product in it's entirety. Our samples are meant to show the quality of the product, not the color variations or textures.  Please use the images on the website and read the descriptions while holding up your sample to study the product mindfully. Color variances and texture are to be expected and orders will vary from a single sample seen. This is due to the natural materials we work with in the tile, wood and stone industry. Most products have samples for purchase, including the decorative wall tile, the French reclaimed terra cotta tiles, the aged French limestone tiles and the aged Belgian bluestone pavers.   French oak flooring sample purchases will be available end of February 2017.  There is a link for sample purchases within each product page one views.

Our Philosophy

We are a niche business in the tile, wood and stone industry.  What this means is that we are mindful to stay pure in our authenticity of materials - we only work with France, Belgium and Italy for our wood and stone flooring and wall cladding.  Our showroom is unique in that it only holds within it's walls the most superb French and Belgian building materials these countries have to offer.  We will not water down our materials and bring in products that do not hold the provenance of these countries.  It is not an easy feat to be suppliers of these superb products.  It has taken much proving ground, building relationships and trust over the years, where our suppliers know we are worthy of representing them. As a client who chooses to work with us, there is a deep understanding that these materials are the real thing. It is easy to have a website on the internet and show images of a product to sell.  We go beyond this. Our showroom is our collateral that will back up all our products we choose to promote.  Our website is our vision.

Our Showroom

Did you know that most every product available on our site is an installation in our beautiful Pavé Tile, Wood & Stone, Inc. showroom?  A destination site in the Pioneer Valley, Pavé's location is easily accessible flying or driving. Bradley International Airport is 50 minutes south from our location at 24 West Street, West Hatfield, MA 01088.  For those driving, Pavé is directly off Interstate 91.  We are 3 hours from NYC, 90 minutes from Boston, 45 minutes from Tanglewood and the Berkshires and 20 minutes from the famous Brimfield Antique Show.

PDF'S and Video Blogging

To continue on-going education and information about our products, there are first printable PDF's of each product to have easy take-away access of the material. Second, we will soon be adding on our YouTube channel a series called Historic Decorative Materials Video Blogs. Our goal throughout 2017 will be to add an informative video of each product recorded in our showroom, so those who cannot make an appointment at Pavé will feel like they are there.

 A Word about Shipping

Historic Decorative Materials ships all orders from West Hatfield, MA. Import US Custom Duties and Transportation are already included in all the products pricing.

Shipping Historic Decorative Materials will fall into 3 categories: a UPS parcel shipment, an LTL freight shipment or a Truck Load shipment.  With the UPS and LTL shipments, the shipping rate is quoted in real time with Historic Decorative Materials highly competitive shipping quote rates.  For an order over a certain weight, a Truck Load shipment will need to be spot quoted.  In this case, the customer will be prompted to call Historic Decorative Materials to receive their spot quote for a truck load shipment and to complete their purchase over the phone.

A Word about ETA, Stocked Items and Pricing

Hand worked, aged, sourced and salvaged materials do take time. Specifying products in advance based on the ETA stated within each product is crucial. We do have stocked material as well that can be delivered in a timely manner.  Pricing is transparent.  This allows for clients to compare and shop our materials.  All materials are not equal between suppliers and costs can vary greatly.  François, being from France and with 20 years experience behind him, knows this very well.  Trust your source.  You may trust Historic Decorative Materials.